To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Testimonials
Bruce Theobald, 05/20/2026
It was so absolutely refreshing to see a service team performing at a towering level, the hospitality was so much better than expected.
Everyone on the team had a can -do attitude with great intentionality!
I was amazed at the prospect of having my old beater GMC pick-up diagnosed and repaired the very same day that I had it towed to the shop.
Kevin the service advisor met me before I even entered the building and said "come-on in the office and have a seat, I`ll get your truck diagnosed ASAP
and we can get started on it "! ...Wow ! I thought it might be days before I had a diagnosis given the time line that a dealership might follow.
Well in only a short time the Team was on it, I was advised of the issue and even given the opportunity to observe the complications of working on a 27 year old auto.
The service Tech Anthony was amazing, taking special care to break the parts loose without destroying severely rusted fittings, saving me money and
enabling the Team to meet the estimated and unexpected time line of getting me back on the road Today !
If you need your car repaired I surely recommend Skip`s Auto .
